Free shipping on orders over $65 & free return shipping on full-price apparel.
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    Here's the deal. We hate buying pretty fun things online only to not have them fit right or not be what you're looking for. So we encourage you to return or exchange if your item isn't right! 
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    Return unused, unwashed, undamaged and unworn merchandise within 15 days of your purchase. Best part? We offer FREE return shipping on full-priced apparel! That way, you can ensure your size is just right. 
    To begin a return, please fill out our online return form here

     

    Please note:

    Should you buy full-priced items using a discount code, they are still redeemable for free return shipping.

    Items other than apparel (decor, gifts, shoes, accessories) will be subject up to a max $10 return fee, depending on exact return shipping charges.

    Final sale items will be marked "final sale" and/or price will end with $0.89. All final-sale items are non-refundable and not valid for an exchange or store credit.

    Custom Vo Jewelry orders are non-refundable unless damaged.

    Refunds will not be accepted without ALL tags on the garment.

    All return requests must be received within the 15 day window (from the date of your package delivery to the date of your refund request), no exceptions will be made.  

    Exchanges: First, simply purchase the item you are wanting in a new order (before it sells out!). Then, send your unwanted item back within 15 days to receive a full refund. 

    Damages: Any damaged items need to be reported within the 15 day return window to info@aliceandwonder.com. 

    We are not responsible for lost or stolen packages while in transit. All USPS tracking inquiries should be directed to USPS customer service.